Terms & Conditions
By accessing or purchasing from this website, you agree to the following terms and conditions. Please read them carefully.
1. Use of Website
This website and its content are intended for informational and personal use only. You agree not to misuse, reproduce, or distribute any part of this site or its offerings without written permission.
2. Product Use & Responsibility
All of our products — including herbal teas, mushroom tinctures, salts, balms, and herbal blends — are offered as natural wellness tools. They are not intended to diagnose, treat, cure, or prevent any medical condition.
By purchasing from us, you take full responsibility for how you choose to use our products. We honour Natural Law and view every customer as a sovereign being, responsible for their own health, choices, and wellbeing.
3. Availability
All products are made in small batches, with respect to seasonal cycles. This means that availability is limited and may vary throughout the year. When a product sells out, it may not return until the next harvest season.
We reserve the right to modify, discontinue, or limit the quantity of any product at any time without notice.
4. Payment
All payments must be made in full at the time of order. We accept payments through our secure checkout system.
5. Shipping
We aim to dispatch all orders within 3–5 business days. Delivery times may vary depending on location and postal service delays. We are not responsible for delays caused by external shipping carriers.
6. Refund Policy
Due to the perishable and personal nature of our products, we do not accept returns or issue refunds for herbal teas, tinctures, salts, or balms. If your item arrives damaged, please contact us within 3 days with photos and we will arrange a refund or replacement where appropriate. See our full Refund Policy for more details.
7. Privacy
Your privacy matters. We will never sell or share your information with third parties. Any data collected is used solely to fulfil your orders or improve your experience on our website. For more, see our Privacy Policy.
8. Intellectual Property
All content on this site — including text, images, product names, and branding — is the property of The Herbal Alchemists and may not be used without permission.
9. Disclaimer
Please refer to our full Legal Disclaimer. We do not claim to heal, cure, or diagnose. The information provided is for educational purposes and not a substitute for medical advice.