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Refund Policy

A legal disclaimer

The Herbal Alchemists follow the path of Natural Law, recognising that every individual is a sovereign being, fully responsible for their own choices, health, and healing journey.

All information shared on this website and through our products is intended for educational and informational purposes only. Our offerings, including herbs, herbal blends, mushroom tinctures, botanical salts, and balms, are not intended to diagnose, treat, cure, or prevent any disease, and should not be seen as a substitute for professional medical advice.

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Please consult a qualified healthcare practitioner before using any herbal products, especially if:

  • You are pregnant or breastfeeding

  • You take prescription medications

  • You have existing health conditions or are undergoing treatment

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Every body is unique, and responses to natural remedies may vary. By purchasing and using our products, you acknowledge and agree that:

  • You are making an informed decision based on your own research and intuition

  • You accept full responsibility for any and all effects from use

  • You will not hold Nature’s Healing Herbs liable for any outcomes related to the use or misuse of our products or the information we provide

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We do not make claims of cure or guaranteed results. Our products are crafted with care, rooted in tradition, and offered as tools to support your personal wellness, rituals, and reconnection with nature.

The true medicine comes from within.

Refund Policy 

Every product is created with deep reverence for the land — wild-harvested, hand-blended, and packaged with care in small intentional batches. Due to the perishable and natural nature of our offerings, we maintain the following refund policy:

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Refunds & Returns

We do not offer refunds or returns on the following:

  • Herbal teas & blends

  • Mushroom tinctures

  • Bath or botanical salts

  • Natural balms and oils

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These are considered perishable or personal-use products and cannot be restocked for safety and hygiene reasons.

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Damaged on Arrival?

If your package arrives with damaged or compromised packaging, please contact us within 3 days of delivery with clear photos, and we will gladly offer a refund or replacement where appropriate.

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Storage & Use Responsibility

Our products are sensitive to moisture, heat, and light. Please store in a cool, dry place, and use within the recommended time for maximum freshness and potency.

 

Once a product has left our hands, it becomes your responsibility to store and use it correctly.

By purchasing, you acknowledge:

  • You are making an empowered, sovereign decision

  • You have read and understood the storage recommendations

  • You accept full responsibility for your choices and any outcomes

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We thank you for supporting Earth-honouring, small-batch herbalism. Every product is a gift from the wild, and a reminder that healing is a partnership between you and nature.

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